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Shipping & Returns at Bling Art
We often get asked about our shipping terms and the returns policy, so we thought this week we would share it to the blog! If you have any problems with your order, including delivery issue, please do let us know! We want all our customers to be happy, and we will do our best to put things right should any issues arise!
Delivery
Our Standard Delivery time is 2-5 working days, our preferred courier is Royal Mail with most of our items being mailed as 2nd class post.
We have taken the view that we value your business and we want to show our appreciation by offering “Free Delivery” on all orders worldwide.
We aim to dispatch all orders within 24 hours of receiving payment.
An 'Order Confirmation' and 'Order Dispatched' email will be sent to the email address provided during the ordering process.
If your order is not received within 7 days, please Contact Us at:
info@blingart.co.uk, please ensure you quote your order number within this message.
Our response time to any and all queries is 24hours or less.
Orders
You can cancel your order prior to despatch otherwise cancellations will not be accepted.
Returns Policy
At Bling Art we are committed to selling high–quality products we hope you'll enjoy using but we realise there may be a time when you need to exchange or return something you've bought.
Please make sure that you check your items carefully before they are used. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or within the delivery packaging, as you might need it as proof of purchase in the event of any after-sales queries
- 30-day money back guarantee
Our products are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.
Extra information…
- We're sorry but items like the tattoos and false nails cannot be exchanged or refunded if used for hygiene and safety reasons, unless there is an actual defect with the product.
- Our 30–day money–back guarantee does not affect your statutory rights.
*If you had your item delivered, your order number which can be found on your order acknowledgement or delivery packaging counts as your receipt/proof of purchase.
Product Faults
Most things we sell are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.
Distance Selling Regulations
If you have ordered by telephone or internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item.
Contact
If you have any comments, suggestions, concerns or questions regarding delivery, please e-mail info@blingart.co.uk
Don't forget to include your name, address and a contact number.
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